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We hope we have answered your question below, however if not please get in touch by emailing [email protected] or call us on 01223 632443
Homecare is an alternative care service that means you can stay in your home and we bring the care to you. We offer various care options from one visit a day to 24-hour live-in care support.
Our homecare services vary and are all bespoke to the individual so we don’t put fixed costs on our website. However, we have plenty of information on funding homecare here and you can see our payment options and cost examples on our pricing page.
We offer a range of care services depending on your needs. These include but are not limited to visiting care, live-in care, dementia care, night time care, respite care, and palliative care.
Each individual has different care needs which is why we offer a free, no obligation consultation to discuss the type of care you may need us to provide.
Yes! Our live-in care service means you have a carer in your home 24/7.
We care for individuals with all types of mental health needs. Read more about our approach to dementia care.
Yes. We are regulated by the Care Quality Commission (CQC). See our review here.
A regulated managed service is always best from the perspective of accountability, training and insurance but it really depends on individual situations. If the client is unable to take control of their care, instruct the carer and manage their employment, then a fully managed regulated service like Eaton Home Care is often the better option.
Regulated services will often be more expensive. However, they offer a better service as they are inspected regularly by the Care Quality Commission and closely monitor and provide on-going training for the care workers. Regulated providers take full responsibility for the acts and omissions of their staff. Introductory live-in care agencies are not under the remit of the Care Quality Commission, as they are not acting as a provider of care. The limit of their liability ends following the introduction.
Unregulated services are ideal for those people who, apart from a physical issue, are able to manage their lives, such as young (under 65) disabled people.
Introductory agencies are unregulated live-in care agencies that introduce live-in carers to the customer. The live-in carer can work on a self-employed basis or alternatively, the customer may be required to take on all the responsibilities of an employer. Introductory care services often don’t continue a relationship with the client and cannot offer advice on care or health issues. Anyone can set up as an unregulated service provider without background checks and there is also no formal mechanism for complaints unless they relate to the introduction service itself. Your care needs would not be assessed by a care professional and introduction agencies are not allowed to do this by law. Instead unregulated care relies upon the client being sole advisor and ‘persons responsible’ for giving instructions to the care worker. The lack of an impartial mediator can put the client in a vulnerable position.
We cover a wide range of areas surrounding Cambridge. Discover more to find high-quality home care services near you, provided by our team of compassionate and professional caregivers.
Visit our ‘Cost of homecare page’ for more information
Very satisfied with the carer. She was very helpful.C R (Client)
Care staff have made a huge difference to my mother since receiving care from Eaton over the last...Anna H (Daughter of Client)
I saw lots of different carers, men and ladies, all of whom were extremely difficult. They oversaw...P W (Client)
Excellent staff. Sensitive to my needs. Cheerful and positive attitude. Your major asset is your...K D (Client)
All carers are fully aware of my mother's requirements.N D (Son of Client)
My mother has received good care for her needs twice a day these last few weeks since coming out of...J C (Daughter of Client)
We have struck lucky with the main carer who visits our 92-year-old Mum most mornings. She is...G A (Daughter of Client)
Generally, service by carers is very good. Communication via the office regarding lateness or even...R A (Client)
Our family has never required carers before so we are unable to compare your company with other...T S (Daughter of Client)
Eaton are providing a satisfactory service. A continuing problem, however, is the carers arriving...Joan (Client)
From our very first contact with this company we were made to feel confident with the support being...Carole O (Daughter of Client)
Those attending my mum, (who was skeptical of care, from what she had heard through the grapevine)...Claire A (Daughter of Client)
The staff are very helpful, always cheerful and friendly. I trust them to look after my husband...Diana H (Wife of Client)
All the staff have been very caring, considerate and patient when aiding my husband who has...Wendy C (Wife of Client)
All the carers, male and female, have been caring, efficient, respectful, honest and patient,...J C (Daughter of Client)
Generally satisfactory. Different carers have their own ways of working. More consistency in...David W (Husband of Client)
Every staff member has been polite, helpful and treats me with dignity. I never expected to have to...C M (Client)
Very friendly and efficient.R B (Wife of Client)
Sadly a catalogue of errors, including carers leaving earlier than their paid time, carers not...Susan B (Daughter of Client)
On Tuesday 29th September, a member of the team left a voicemail on my phone at...Jonathan G (Client)
Our carers are fantastic, they’re knowledgable, caring and all experienced. Our carers also do our...K M (Friend of Client)
The care I receive from Eaton Bespoke is fantastic, the staff are friendly and the office are...Lorna R (Client)
Very satisfied.M C (Client)
Eaton Bespoke was fantastic. I couldn't be happier with the service they provided for my uncle, he...J B (Niece of Client)
The care that my mother is receiving is excellent, highly trained carers, great communication with...Stephen L (Son of Client)
I couldn’t recommend this company enough, all of the carers were so friendly and caring. My dad had...K N (Daughter of Client)
Constant change of management, so confusing. Not always dealt with politely on the...J G (Daughter of Client)
All carers are very helpful and polite. Treated me with dignity.E C (Client)
Excellent service. On-time when I was told they would arrive. Sorted me out whatever I asked....P H (Client)
Eaton Home Care Ltd
F8 Stirling House
Cambridge Innovation Park
Waterbeach
Cambridge
CB25 9PB
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