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How to Plan Home Care

Your Care Plan

At Eaton Home Care we recognise that each individual case is different, and care needs vary from person to person. That’s why we work closely with you and friends and family, to ensure the right care is provided.
Elderly man smiling at the camera

Our How to Plan Home Care page is ideal if you are now to the idea of being cared for in your own home. You may be wondering how it works and how to set everything up. You’ll want to make sure you get everything right. 

So, this page is for you. It has all the stages you need to follow and in what order, carefully explained in jargon-free language to keep things simple

You may also wish to have a look at our blog, How to Choose a Homecare Agency in Cambridge as a good starting point.

Since we were founded, Eaton Home Care has supported the needs of hundreds of older or vulnerable clients across  Cambridgeshire and North Hertfordshire. We have over 60 years’ combined expertise in the care sector, including working with Addenbrookes Hospital, NHS community teams and the Local Authority

Elderly woman looking at flowers in vase
Carer and woman in wheelchair

1.Talk to Your Family and Friends

They know you best.

Or, you know your Mum or Dad best. A good starting point is an honest chat about how things are now, what the issues may be, and how things could be in the future without care at home.

What has happened that prompted this discussion?

We appreciate that this may not be easy; certainly, if there has been a  cognitive decline and a condition such as dementia is  involved, denial can play a significant role. But, as much as possible, it is good to be on the same side.

Eaton live in care
Loving father and daughter together on sofa

2.Book a Consultation

When thinking about how to plan home care, you may not know what you need. And, why should you? Most likely, this is an unknown – either for you or a loved one. Call us on 01223 857 235 or email us through this website.

3.Let Us Organise a Visit

And, as time may be of the essence, let’s do this quite quickly. As a concerned relative, you’ve realised that you can no longer leave your loved one at home all day, so you’ll be keen to take action.

Carer and man with walking frame

We’ll arrange a no obligation visit at your home to answer any questions you may have. At this visit we can also  conduct a care, medication and needs assessment. Also, this will allow us to spot any safety concerns or risks that may pose a problem.

Your assessor will establish the urgency of your situation. Perhaps you are on an NHS or ICT pathway and help will be required when funding finishes.

4.Your Streamlined Care Plan

With your agreement to proceed, Eaton Home Care will develop a care plan that is tailored to your needs:

How you live, your health, medical history or mobility issues, and they’ll include everything – right down to how you prefer your tea, the music you like, your hobbies and interests and so on. Plus, it’s your home, so we’d like to know how you like to have things done.

Elderly woman being looked after by carer smiling
Smiling carer and client

We treat you as the whole person you are – with the utmost respect and care.

Also, we’re happy to liaise with your Occupational Therapist (if appropriate) to ensure that all your essential equipment is in place prior to your hospital discharge.

Importantly, we will match your interests and needs to the best-suited care team, and you’ll have the chance to meet them beforehand.

5.Your First Care Visit

There’s no need to worry about tidying up; that’s all part of our job, and we’re keen to get started for you.

After introductions, your carer will log on to their electronic system to document each visit and update your care plan. This information can also be accessed by your loved ones in real time – with your permission.

Let’s settle in. In no time, life will be easier, more comfortable and more secure. You can look forward to a delicious hot meal, clean bedding and a lovely, clear kitchen. You will be cared for in the true sense of the word, and soon be looking forward to the next visit.

Elderly Couple Hugging and Smiling Outdoors
Smiling carer and client

6.Our Care Workers

Eaton carers are recruited and vetted with meticulous attention to detail and trained to the very highest standards to ensure high-quality, consistent support to match individual needs.

As part of our recruitment process, we prioritise local applications but also offer visa positions to experienced care workers who are already in the UK and have been employed in the UK for a minimum period of 12 -months.

Keen to learn more about how to plan homecare? Get in touch with Eaton Home Care to discuss your care needs or those of your loved one.  Link to contact form and Telephone 01223 857235

Understanding your care plan

We’ll arrange to visit you and your family at home to:

Answer any
questions about
Eaton Home Care

Conduct a care and
medication needs
assessment

Identify any safety risks in
your home to ensure the
health and wellbeing of
both you and your carers

Develop a
personalised
care plan

Getting started

Your first care visit

This is the start of a great relationship between you and your care team! Your care team will start your scheduled visits and you can share with them how you like things done in your home. Here’s a brief overview of how your 1st care visit might look.

Firstly, relax. There’s no need to worry about tidying up or setting out crockery, after all that’s part of our job.

Upon arrival, a member of our client team will introduce you to your care worker, and you can have a chat to introduce yourselves to each other.

Your care worker will log onto their electronic system, which documents their visit and updates your care plan. Your loved ones will also be able to access this information (with your permission) through our family and friends app.

Your care worker will settle in and get to know you a little better, talking through your typical days, likes and dislikes, and finding out out about your hobbies and interests.

Your care worker will attend to your needs based on your agreed care plan, and again this will be updated on the friends and family app

At the end of the visit your care worker will log out of their system, update you on your forthcoming scheduled visits, and once they are confident you are happy they’ll then leave you in peace until the next visit.

We are with you

every step

Helping you understand every stage of the journey with us, from initial enquiry through to your future happiness, independence and safety at home.

Click each of the numbers to find out more.

Type of
care?

Discuss with
friends and family

Your care
needs

A telephone
call

Understand
your care plan

Home visit

Introducing
your care team

Meet in
your home

Getting
started

Scheduled
visits begin

Keeping
in touch

Regular reviews
about you

Left Arrow

We are with you

every step

Helping you understand every stage of the journey with us, from initial enquiry through to your future happiness, independence and safety at home.

Click each of the numbers to find out more.

Type of
care?

Discuss with
friends and family

Your care
needs

A telephone
call

Left Arrow
Understand
your care plan

Home visit

Introducing
your care team

Meet in
your home

Getting
started

Scheduled
visits begin

Keeping
in touch

Regular reviews
about you

Left Arrow

Want to know more about the costs?

Visit our ‘Cost of homecare page’ for more information

Arrange a free
and no obligation
consultation

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Type of
care?

Discuss with
friends and family

Your home, your life, your care

  • Respect your home and its memories
  • Understand your requirements
  • Work together with you, to help you be happy, safe and independent
  • Continuous recruitment and training of experienced care workers
  • Find well matched carers
  • Provide so much more than the care basics, in a totally individualised way.
Your care
needs

A telephone
call

We’ll schedule a telephone consultation at a convenient time for you, to help us:

  • Understand your care needs
  • Understand your budget
  • Establish if we have suitable carers available to support you in your area.
Understand
your care plan

Home visit

We’ll arrange to visit you and your family at home to:

  • Answer any questions about Eaton Home Care
  • Conduct a care and medication needs assessment
  • Develop a personalised care plan
  • Identify any safety risks in your home to ensure the health and wellbeing of both you and your carers.
Introducing
your care team

Meet in
your home

We’ll match your interests and needs to the most suited care team, and introduce them to you in the comfort of your home. They will:

  • Spend quality time with you and your family
  • Make sure you are feeling comfortable with everything before the contract is signed.
Getting
started

Scheduled
visits begin

Your carer and you begin a great relationship.

  • Your carer team will begin visiting you regularly
  • You can share with them and your customer liaison team exactly how you like things to be done.
Keeping
in touch

Regular reviews
about you

Your happiness and safety are our primary concern. We regularly check in to make sure everything is as it should be with:

  • You
  • Your care plan
  • Your carers
  • Your nominated family members.