Your Care Plan

This is the start of a great relationship between you and your care team! Your care team will start your scheduled visits and you can share with them how you like things done in your home. Here’s a brief overview of how your 1st care visit might look.

Firstly, relax. There’s no need to worry about tidying up or setting out crockery, after all that’s part of our job.

Upon arrival, a member of our client team will introduce you to your care worker, and you can have a chat to introduce yourselves to each other.

Your care worker will log onto their electronic system, which documents their visit and updates your care plan. Your loved ones will also be able to access this information (with your permission) through our family and friends app.

Your care worker will settle in and get to know you a little better, talking through your typical days, likes and dislikes, and finding out out about your hobbies and interests.

Your care worker will attend to your needs based on your agreed care plan, and again this will be updated on the friends and family app

At the end of the visit your care worker will log out of their system, update you on your forthcoming scheduled visits, and once they are confident you are happy they’ll then leave you in peace until the next visit.