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Home > Our Services > Your Care Plan

Your Care Plan

At Eaton Homecare we recognise that each individual case is different, and care needs vary from person to person. That’s why we work closely with you and friends and family, to ensure the right care is provided.
Carer and client looking over photo album

Book a consultation

The first step is to book a free, no obligation consultation with us to discuss the type of care you may need, how often the care is needed and finance options.

We are with you

every step

Helping you understand every stage of the journey with us, from initial enquiry through to your future happiness, independence and safety at home.

Click each of the numbers to find out more.

Type of
care?

Discuss with
friends and family

Your care
needs

A telephone
call

Understand
your care plan

Home visit

Introducing
your care team

Meet in
your home

Getting
started

Scheduled
visits begin

Keeping
in touch

Regular reviews
about you

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Type of care

This is an important first step to discuss with friends and family. What do you need help with on a day-to-day basis? Are there certain tasks you can no longer manage on your own? How often would you like our carers to visit?

At Eaton we provide so much more than just basic care, in a totally individualised way. We find well-matched carers to ensure you feel safe, comfortable and listened to, and who are in tune with your hobbies and interests.

We will also work with you to help you remain happy, safe and independent in your own home. Furthermore, we respect your home and its memories and will always listen to your needs and wants, and respect your way of doing things.

Elderly woman looking at flowers in vase
Carer and woman in wheelchair

Your care needs

During your first consultation, we will gain an understanding of your care needs, your budget, and establish if we have the carers available to support you in your area.

We can also discuss the various care options we provide, including 24/7 live-in care, regular visits and dementia care.

Understanding your care plan

We’ll arrange to visit you and your family at home to:

Answer any
questions about
Eaton Homecare

Conduct a care and
medication needs
assessment

Identify any safety risks in
your home to ensure the
health and wellbeing of
both you and your carers

Develop a
personalised
care plan

Introducing your
care team

We will match your interests and needs to the best suited care team, and we’ll introduce you to them in the comfort of your own home. Your care team will spend quality time with you and your family to understand you, your personality and your care needs. They will also make sure you feel comfortable with everything before signing the contract.
Eaton live in care

Getting started

Your first care visit

This is the start of a great relationship between you and your care team! Your care team will start your scheduled visits and you can share with them how you like things done in your home. Here’s a brief overview of how your 1st care visit might look.

Firstly, relax. There’s no need to worry about tidying up or setting out crockery, after all that’s part of our job.

Upon arrival, a member of our client team will introduce you to your care worker, and you can have a chat to introduce yourselves to each other.

Your care worker will log onto their electronic system, which documents their visit and updates your care plan. Your loved ones will also be able to access this information (with your permission) through our family and friends app.

Your care worker will settle in and get to know you a little better, talking through your typical days, likes and dislikes, and finding out out about your hobbies and interests.

Your care worker will attend to your needs based on your agreed care plan, and again this will be updated on the friends and family app

At the end of the visit your care worker will log out of their system, update you on your forthcoming scheduled visits, and once they are confident you are happy they’ll then leave you in peace until the next visit.

Loving father and daughter together on sofa

Keeping in touch

Your happiness and safety are our primary concern. We regularly check in to make sure everything is as it should be with:

  • You
  • Your care plan
  • Your carers
  • Your nominated family members

What if my care
needs change?

This is a common occurrence with home care, but we will regularly check in with you and if your care needs change we will adapt your care plan to suit.
Carer and man with walking frame

Want to know more about the costs?

Visit our ‘Cost of homecare page’ for more information

Arrange a free
and no obligation
consultation

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Type of
care?

Discuss with
friends and family

Your home, your life, your care

  • Respect your home and its memories
  • Understand your requirements
  • Work together with you, to help you be happy, safe and independent
  • Continuous recruitment and training of experienced care workers
  • Find well matched carers
  • Provide so much more than the care basics, in a totally individualised way.
Your care
needs

A telephone
call

We’ll schedule a telephone consultation at a convenient time for you, to help us:

  • Understand your care needs
  • Understand your budget
  • Establish if we have suitable carers available to support you in your area.
Understand
your care plan

Home visit

We’ll arrange to visit you and your family at home to:

  • Answer any questions about Eaton Homecare
  • Conduct a care and medication needs assessment
  • Develop a personalised care plan
  • Identify any safety risks in your home to ensure the health and wellbeing of both you and your carers.
Introducing
your care team

Meet in
your home

We’ll match your interests and needs to the most suited care team, and introduce them to you in the comfort of your home. They will:

  • Spend quality time with you and your family
  • Make sure you are feeling comfortable with everything before the contract is signed.
Getting
started

Scheduled
visits begin

Your carer and you begin a great relationship.

  • Your carer team will begin visiting you regularly
  • You can share with them and your customer liaison team exactly how you like things to be done.
Keeping
in touch

Regular reviews
about you

Your happiness and safety are our primary concern. We regularly check in to make sure everything is as it should be with:

  • You
  • Your care plan
  • Your carers
  • Your nominated family members.