Helping you understand every stage of the journey with us, from initial enquiry through to your future happiness, independence and safety at home.
Click each of the numbers to find out more.
friends and family
This is an important first step to discuss with friends and family. What do you need help with on a day-to-day basis? Are there certain tasks you can no longer manage on your own? How often would you like our carers to visit?
At Eaton we provide so much more than just basic care, in a totally individualised way. We find well-matched carers to ensure you feel safe, comfortable and listened to, and who are in tune with your hobbies and interests.
We will also work with you to help you remain happy, safe and independent in your own home. Furthermore, we respect your home and its memories and will always listen to your needs and wants, and respect your way of doing things.
During your first consultation, we will gain an understanding of your care needs, your budget, and establish if we have the carers available to support you in your area.
We can also discuss the various care options we provide, including 24/7 live-in care, regular visits and dementia care.
We’ll arrange to visit you and your family at home to:
This is the start of a great relationship between you and your care team! Your care team will start your scheduled visits and you can share with them how you like things done in your home. Here’s a brief overview of how your 1st care visit might look.
Firstly, relax. There’s no need to worry about tidying up or setting out crockery, after all that’s part of our job.
Upon arrival, a member of our client team will introduce you to your care worker, and you can have a chat to introduce yourselves to each other.
Your care worker will log onto their electronic system, which documents their visit and updates your care plan. Your loved ones will also be able to access this information (with your permission) through our family and friends app.
Your care worker will settle in and get to know you a little better, talking through your typical days, likes and dislikes, and finding out out about your hobbies and interests.
Your care worker will attend to your needs based on your agreed care plan, and again this will be updated on the friends and family app
At the end of the visit your care worker will log out of their system, update you on your forthcoming scheduled visits, and once they are confident you are happy they’ll then leave you in peace until the next visit.
Your happiness and safety are our primary concern. We regularly check in to make sure everything is as it should be with:
Visit our ‘Cost of homecare page’ for more information
friends and family